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SHIPPING
- We will ship paid orders in 2-4 business days via FedEx ground.
- If this isn’t possible for us you will be notified ASAP by e-mail.
- Once the order has been processed we will email you the tracking number so that you will have an exact arrival date for your aquarium products.
Shipping Rates:
| $00.01 |
to |
$30.00 |
= $8.99 Shipping |
| $30.01 |
to |
$60.00 |
= $10.99 Shipping |
| $60.01 |
to |
$100.00 |
= $12.99 Shipping |
| $100.01 |
to |
Above |
= $14.99 Shipping |
SPECIAL ORDERS
I sell only the Azoo line of products.
If you desire something that is on the Azoopalm.com website and if they have stock, it will take an extra 3-5 business days.
RETURNS
If anything is broken we ask that you keep the shipping box until we can notify the shipper. If you have not used the Azoo item and would like to return it, we offer a 30 day return policy if you return it in the original box.
If you have questions about an existing order, placing an order, product information, you can contact us via email by clicking HERE or please use our contact form. Our Customer Service Representatives will be happy to answer any questions you may have. For fast response, please email your name, address and order # (if applicable) when you email.
Operating Hours (Pacific Time)
Monday through Friday: 9:30AM - 5:30PM
Out of Stock
We will notify you if your request is currently out of stock.
Shipping
We ship all orders via FedEx ground. Once the order has been processed we will email you the tracking number so that you will have an exact arrival date for your aquarium.
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